{"id":496,"date":"2025-06-04T14:31:20","date_gmt":"2025-06-04T14:31:20","guid":{"rendered":"https:\/\/alhambraticketsonline.org\/?page_id=496"},"modified":"2025-06-04T14:33:31","modified_gmt":"2025-06-04T14:33:31","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/alhambraticketsonline.org\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"496\" class=\"elementor elementor-496\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b0a7137 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b0a7137\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dc8dd87\" data-id=\"dc8dd87\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a286bb9 elementor-widget elementor-widget-spacer\" data-id=\"a286bb9\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8343b3b elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8343b3b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-85cd39f\" data-id=\"85cd39f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-570876a elementor-widget elementor-widget-heading\" data-id=\"570876a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-207b9fe elementor-widget elementor-widget-text-editor\" data-id=\"207b9fe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Last updated: 27 May 2025<\/p><p>Viaternum Tours Services, S.L. (\u2018we\u2019 or \u2018us\u2019), responsible for the Alhambra Tickets Online website (https:\/\/alhambraticketsonline.org\/), is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes how we collect, use and protect your information when you interact with our website.<\/p><h2>1. Data controller<\/h2><ul><li>Company name: Viaternum Tours Services, S.L.<\/li><li>CIF: B56273683<\/li><li>Address: Avda. Noalejo N\u00b025, CP 18569, Montillana, Granada<\/li><li>E-mail: info@viaternum.com<\/li><li>Telephone: +34 687 08 12 42<\/li><\/ul><h2>2. Personal data we collect<\/h2><p>We collect personal information when you make a purchase, book a service, or interact with our website. This includes:<\/p><ul><li>Full name<\/li><li>E-mail address<\/li><li>Billing and shipping address<\/li><li>Telephone number<\/li><li>Payment information (processed through secure payment platforms)<\/li><\/ul><h2>3. Purposes of processing<\/h2><p>We use your personal data for the following purposes:<\/p><ul><li>Manage and process your orders and bookings<\/li><li>Send you confirmations and updates related to your purchases.<\/li><li>Improving our services and the user experience on our website<\/li><li>Complying with our legal and fiscal obligations<\/li><\/ul><h2>4. Legal basis for processing<\/h2><p>The processing of your personal data is based on:<\/p><ul><li>Execution of a contract (order processing and booking)<\/li><li>Compliance with legal obligations (invoicing and taxation).<\/li><li>Your explicit consent (for the sending of commercial communications)<\/li><\/ul><h2>5. Data retention<\/h2><p>We retain your personal data for as long as necessary to fulfil the above-mentioned purposes, as well as to comply with our legal obligations. Afterwards, the data will be securely deleted.<\/p><h2>6. User rights<\/h2><p>You have the right to:<\/p><ul><li>Accessing your personal data<\/li><li>Rectify inaccurate or incomplete data<\/li><li>Delete your personal data<\/li><li>Object to the processing of your data<\/li><li>Request the portability of your data<br \/>To exercise these rights, you can contact us at **info@viaternum.com**.<\/li><\/ul><h2>7. Data security<\/h2><p>We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.<\/p><h2>8. International transfers<\/h2><p>We do not make international transfers of your personal data without adequate safeguards.<\/p><h2>9. Changes to this policy<\/h2><p>We reserve the right to modify this Privacy Policy to reflect changes in our practices or in applicable law. We will notify you of any changes by posting the new policy on our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de privacidad \u00daltima actualizaci\u00f3n: 27 de mayo de 2025 En Viaternum Tours Services, S.L. (en adelante, \u00abnosotros\u00bb), responsable del sitio web Alhambra Tickets Online (https:\/\/alhambraticketsonline.org\/), nos comprometemos a proteger tu privacidad y a garantizar la seguridad de tus datos personales. Esta Pol\u00edtica de Privacidad describe c\u00f3mo recopilamos, utilizamos y protegemos tu informaci\u00f3n cuando interact\u00faas [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-496","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pol\u00edtica de privacidad - Alhambra Tickets Online<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de privacidad - Alhambra Tickets Online\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de privacidad \u00daltima actualizaci\u00f3n: 27 de mayo de 2025 En Viaternum Tours Services, S.L. 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